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Frequently Asked Questions

My node shows "OFFLINE" but it's working – what to do?​

If the node is working but monitoring shows "OFFLINE", check:

  • Is the status server enabled (parameters --statusserver.addr and --statusserver.port)
  • Is port 6539 open in the firewall
  • Is the node IP address correct in the monitoring configuration
  • Can you open http://NODE_IP:6539/status in a browser

What does the "Invalid password" error mean?​

This error means that the entered password doesn't match the password used when adding the node. Make sure you're using the same password that was set when adding the node.

Why doesn't monitoring work on my phone?​

Monitoring should work on any device with a web browser. If you have problems:

  • Check internet connection
  • Clear browser cache
  • Try in incognito/private mode
  • Check if there are CORS issues (if the node is on a different domain)

How often are metrics collected?​

The system collects metrics automatically every 15 seconds. If the node doesn't respond, the system tries again before marking the node as OFFLINE.

Why does the chart show different values than P95/P99 cards?​

The chart uses sampled data (e.g., max value per 5-minute interval) for better visualization performance. P95/P99 cards show exact values calculated from all data in the selected period. It's normal for them to differ.

How long is data stored?​

By default, data is stored for 30 days. Older data is automatically deleted from the database.